Customer Service

Full Time
Dandenong
Posted 1 month ago

MJM Recruit has partnered with a national distributor of building supplies and a company who values their staff providing training and a career path to grow within the business. 

If you provide a high level of customer service, have good energy and are looking to join a small but stable, dedicated team in the field of Construction, read on.

Training and support will be provided in how to prepare quotes, handle technical enquiries while dealing with a broad range of clients from engineers, architects, building companies and end users.

What’s in it for you?

  • Work close to home in Dandenong South area,
  • Learn about the construction / trade industry,
  • Permanent Opportunity with a business that is constantly expanding,
  • Stability and Job Security, 
  • Competitive salary,
  • A career path within a national business,
  • A positive team culture.

The position involves:

  • Preparation of quotes,
  • Answering incoming calls, email, customer enquiries,
  • Handle technical queries,
  • Data entry; entering orders,
  • Processing customer returns, invoices,
  • Updating the online system with pricing / discounts,
  • Filing and other general administrative tasks.

To be successful you will:

  • Be able to work in a team as well as autonomously,
  • Experience in timber, construction or similar would be highly regarded,
  • Have strong computer skills; experience using excel and an eye for detail,
  • Have worked in a similar role; processing orders, invoicing,
  • Have a positive, can-do attitude, must be reliable and motivated,
  • Have excellent communication skills & a passion for providing a high level of customer service.

Job Features

Job CategoryCustomer Service

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